FAQs & Policies for Italiangreyhoundworld.us
Frequently Asked Questions About Our Italian Greyhound Puppies
Your questions answered — Find out everything you need to know about purchasing, caring for, and ensuring the health of your new Italian Greyhound puppy.
Are your Italian Greyhound puppies healthy?
Yes! All our puppies undergo thorough veterinary examinations, vaccinations, deworming, and health screenings before they go to their new homes. We provide health certificates and genetic testing results to ensure you receive a healthy, happy puppy.
What is included in your health guarantee?
Our health guarantee covers genetic and congenital health issues for 2 years from the date of purchase. If your puppy develops a covered health condition, we will work with you to resolve it through veterinary support, refunds, or replacements, depending on the situation.
How do I reserve or buy a puppy?
You can reserve a puppy by filling out our online application form or contacting us directly. A deposit is required to hold your puppy, and we’ll guide you through the process from selection to delivery or pickup.
Do you ship puppies?
Yes, we offer safe and reliable puppy shipping options via reputable pet transport services. Shipping costs and arrangements depend on your location. We ensure all puppies are shipped with proper care and comfort.
What kind of socialization and training do the puppies receive?
Our puppies are socialized from a young age with people and other animals. They’re introduced to basic commands and positive handling to ensure they’re well-adjusted and ready for their new homes.
What should I do if my puppy gets sick after purchase?
Contact your veterinarian immediately. If the illness is covered under our health guarantee, please provide veterinary documentation, and we will assist you with next steps per our policy.
Our Policies — Transparency & Commitment to Responsible Breeding
Learn about our terms of sale, health guarantees, and customer commitments to ensure a smooth, trustworthy experience.
Terms of Sale
- Puppies are sold with a health guarantee and spay/neuter agreement if applicable.
- A deposit is required to reserve a puppy.
- Full payment is due before delivery or pickup.
Health Guarantee Policy
- Duration: 2-year guarantee against genetic and congenital health issues.
- Coverage: Major health conditions verified by licensed veterinarians.
- Exclusions: Injuries, accidents, neglect.
- Claim Process: Submit veterinary records within 30 days of diagnosis for claim approval.
- Resolution: Refund, replacement, or veterinary support options.
Refund & Replacement Policy
- Refunds available if a qualifying health issue is diagnosed within the guarantee period.
- Replacement puppies are subject to availability.
- All claims require veterinary documentation.
- Shipping costs are calculated based on location.
- Puppies are shipped with health certificates, travel crates, and care instructions.
Return Policy
- We prioritize the well-being of our puppies; returns are only accepted in special circumstances and must be approved in advance.
- We encourage buyers to contact us with any concerns.
Commitment to Responsible Breeding
- We follow ethical breeding practices.
- All our breeding dogs are health tested and treated with care.
- We prioritize the health, temperament, and socialization of our puppies.